Automated Customer Service: Revolutionizing Customer Support
Automated customer service has become a game-changer for businesses of all sizes. By implementing automated customer service, companies can benefit…
Category: Hospital
What Is Customer Retention + 16 Proven Retention Strategies
Managing customer retention is critical for building a sustainable business. According to research from Harvard Business School, increasing customer retention…
What’s It Like to Stay in the Hospital?
Thinking about an upcoming hospital stay can make people feel a little worried. But if you need to go to…
The Future of Jobs and Jobs Training
(Bill O’Leary/The Washington Post) Machines are eating humans’ jobs talents. And it’s not just about jobs that are repetitive and…
Evaluation of a Midwife-Led, Hospital-Based Vaccination Service for Pregnant Women
In 2012, England experienced a pertussis (whooping cough) outbreak, resulting in increased incidence and several infant deaths. To address this,…
HAI Reporting and Epidemiology
The Healthcare-Associated Infections and Antimicrobial Resistance (HAI/AR) Program in Washington State ensures the monitoring and validation of data on reportable…
Patient Satisfaction with Healthcare Services: A Comprehensive Analysis
Patient satisfaction is a crucial aspect of healthcare that provides valuable insights into the quality of care and the patient…
Interim Guidance for Managing Healthcare Personnel with SARS-CoV-2 Infection or Exposure to SARS-CoV-2
The COVID-19 pandemic has had a profound impact on healthcare systems worldwide. Managing healthcare personnel (HCP) with SARS-CoV-2 infection or…
The Importance of Geriatric Assessment in the Elderly
As we age, our healthcare needs change, and it becomes essential to focus on comprehensive geriatric assessment to ensure the…
How to Prepare for Your First Visit to a New Doctor
Finding the right primary care physician is essential for maintaining good health. However, seeing a new doctor for the first…