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California Eisenhower Medical Center Kaiser Foundation Hospital – Antioch Kaiser Foundation Hospital – Richmond Kaiser Foundation Hospital – Santa Clara…
Category: Hospital
How to advocate for yourself at the doctor’s office
In his medical school classes at Washington State University, Joel Bervell was constantly reminded of health care disparities during lectures,…
Importance of Customer Service
2. Encourage customer loyalty Customer loyalty is a customer’s commitment to your business or to your brand. A loyal customer…
How to pay huge medical bills on a small income
Medical debt can put a serious strain on your finances, particularly if you’re living on a small income. Even if…
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Improving Patient Outcomes Through Effective Hospital Administration: A Comprehensive Review
Review Key components of effective hospital administration Leadership and Governance Effective hospital leadership and governance are foundational to achieving positive…
How to read an explanation of benefits | CMS
How to read an explanation of benefits (EOB) See what an explanation of benefits looks like (PDF) What’s an explanation…
10 Examples of Good Customer Service That Will Blow Your Mind
Good customer service never goes out of style. You might be wondering: Is it really that crucial? Yes, it is.…
Understanding Health Literacy
Health Literacy Affects Everyone Health literacy is important for everyone because, at some point in our lives, we all need…
Hospital Reputation Management: 9 Tips for Success
This post has been modified to reflect new information since its original publication. Hospitals have always valued their public image,…